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Difficulties to sync my Versa 2

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‎03-23-2021 20:25 - last edited on ‎03-24-2021 16:56 by Fitbit Moderator

‎03-23-2021 20:25 - last edited on ‎03-24-2021 16:56 by Fitbit Moderator

Kept getting couldn't sync. Dis as instructions said unpaired from bluetooth. Then pair... Not finding versa 2. I don't have the money for a replacement 

 

Moderator edit: updated subject for clarity

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‎03-24-2021 16:55

‎03-24-2021 16:55

Thank you for visiting the Fitbit Community @JaimeBranam.

 

Thanks for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

To resolve syncing issues, please follow these troubleshooting steps.

 

Whether this doesn't help, you can set up your watch as a replacement device:

 

  1. Tap the Today tab Fitbit logo in gray, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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