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‎01-24-2020 16:02 - last edited on ‎01-24-2020 20:53 by Fitbit Moderator

‎01-24-2020 16:02 - last edited on ‎01-24-2020 20:53 by Fitbit Moderator

Screen is blank but still track. I need to know how to reset it. 

 

Moderator edit: Subject for clarity 

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‎01-24-2020 16:41

‎01-24-2020 16:41

Try a Restart and do it several times if necessary.

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‎01-25-2020 11:30

In response to SunsetRunner

‎01-25-2020 11:30

@Willie68, welcome to our Fitbit Community! Regarding the display issues that your Fitbit Versa is experiencing, I would like to follow up and would like to know if the issue persists or if it got resolved after following the restart process that @SunsetRunner shared.

 

In addition, I would like to know if your watch vibrates when you put it on the charger. Also, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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