02-07-2022
23:47
- last edited on
02-08-2022
13:41
by
EdsonFitbit
02-07-2022
23:47
- last edited on
02-08-2022
13:41
by
EdsonFitbit
Me too and it’s less than a year, and it did that two times first time it worked but this time there is no response .. any ideas?
Moderator edit: updated subject for clarity
02-08-2022
13:41
- last edited on
08-23-2024
11:02
by
MarreFitbit
02-08-2022
13:41
- last edited on
08-23-2024
11:02
by
MarreFitbit
Thank you for visiting the Fitbit Community, @Alia309.
I'm sorry to hear about the difficulties you experienced with your Fitbit device. Thank you for trying to get them resolved before contacting us.
In this case, I would recommend performing a restart by following these instructions.
If the restart doesn't help, to have a better understanding of the issue, please tell me what is shown on your Fitbit device's screen?
I moved your post to a new thread since the previous one was too old.
See you around.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!
02-08-2022 21:38
02-08-2022 21:38
Hi,
Mine too.
My screen went dark today. A dark greenish color. It still works as I'm still getting alerts but I can barely make out what's on the screen. I tried resetting it a couple of times (took me a LONG time squinting and trying to make out what was showing on the screen) but no dice.
Really bummed out especially since I've not had it that long and use is everyday and almost halfway through a fitness challenge! 😔
Any assistance given would be greatly appreciated.
02-08-2022
22:44
- last edited on
08-23-2024
11:01
by
MarreFitbit
02-08-2022
22:44
- last edited on
08-23-2024
11:01
by
MarreFitbit
02-09-2022 08:56
02-09-2022 08:56
Hi @Guy_ - thanks for the advice. I tried that this morning and nothing changed.
I would not even have remembered where that setting was if not for the step by step, thanks again.
02-09-2022
12:12
- last edited on
08-23-2024
11:01
by
MarreFitbit
02-09-2022
12:12
- last edited on
08-23-2024
11:01
by
MarreFitbit
Welcome to the Fitbit Community, @Akie.
Thank you for the information provided.
In addition to the steps shared above you can also try to change the clock face of your Fitbit device by following these instructions.
If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.
Thanks for your support, @Guy_.
Have a nice day.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!