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Display shows a white screen.

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‎04-17-2019 03:25 - last edited on ‎04-18-2019 07:17 by Moderator Alum

‎04-17-2019 03:25 - last edited on ‎04-18-2019 07:17 by Moderator Alum

Woke up to the alarm and the Fitbit Versa screen is white. It is unresponsive to a reset and is not syncing with phone. Screen just stays white and glows brighter then turns black. Cycles through this several times. 

 

Moderator Edit: Clarified Subject.

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‎04-18-2019 07:27

‎04-18-2019 07:27

Hello @Avery82 have a warm welcome to the Fitbit Community, it's great to have you on board. 

 

I appreciate your participation in the Forums and for sharing your experience with us. I have reached out our Support Team in regards of your situation and it seems you already have created a case with them and they have provided you a satisfactory resolution, I'm very glad. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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