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I feel it has been incorrectly installed however it is very strange that in Fitbit they make such mistakes.
Could you please post a picture?
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
It was an error. Phew. There was a black protector cover on the Versa that my son placed on the new Versa that made it look like the Versa had no cover. He put the cover upside down giving the appearance of an issue. Gah, I feel so dumb. Sorry for the inconvenience.