Draining battery

[Naomig1984]

My Fitbit charges fine but the battery Is only lasting an hour tops!! 😞 Just wondered if anyone has had the same issue? Or can think of a reason why? Thanks!

[DallasJen]

I've had my Versa since January and I woke up to a dead battery this morning. I fully charge it every day while I'm in the shower, and I am really annoyed that I woke up today to find it dark (especially since I use the alarm in the morning). It was fully charged yesterday and this is the first time it's died.

I bought the Versa after four - FOUR - Charges either crashed or fell apart on me. I was promised that I would LOVE the Versa. I agree, it's a better device, but I'm really frustrated right now and I really, really don't want to do the whole replacement song and dance AGAIN.

I contacted support on Twitter. They'd better do more then give me some link to an "extend your battery life" article. I'm pretty fed up with FitBit and I've about had it.

[Jsanji]

I'm having the same problem and this started about a little over a month ago!!

[Jsanji]

I'm having exactly the same problem and I don't want the replacement because they give you a refurbished one!! I want a refund and go back to used the charge 3 I have. Really disappointed with fitbit this time. I have reached out to support and sent a msg on twitter

[ChaniceW]

My battery is rubbish also have to charge it every day it’s ridiculous! Mine lasts more than an hour must be a fault with them. 

[Jsanji]

I’m pretty upset with it! And Fitbit won’t give me a regund

[ChaniceW]

How long have you had it ? Should be under warranty if you’ve not had it long. They should replace it for you, how are we ment to get full use of them when the battery dies all the time.

Sent from my iPhone

[Naomig1984]

Ive had it over a year but even so I'm not impressed.

[Jsanji]

I have other fitbits that I love but the versa is disappointing. I have had it for 4 months and have had problems from day one

[Jsanji]

I have had it 4 months the problem with replacement is that it will be refurbished not new so what guarantee that won’t have problems

[DallasJen]

Which ones do you love?

[Jsanji]

I liked the charge 3