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Driving activity functionality removed

ANSWERED

‎02-22-2025 14:07 - last edited on ‎04-02-2025 09:40 by Fitbit Moderator

‎02-22-2025 14:07 - last edited on ‎04-02-2025 09:40 by Fitbit Moderator

I have Versa 3. I ride a motorbike. I used to be able to add in my motorbike journeys as an activity and the app would  adjust my steps. I can't do this any more. Chat agent says "tough". This is really poor. How can we get this added back in to the app. Without it, it's useless, and therefore so is the tracker.


Moderator Edit: Clarified subject

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‎04-29-2025 17:13

‎04-29-2025 17:13

Hi there, @PhilCaff.

Thanks for bringing this to my attention, and for your efforts while working on this. I'd like to share with you that this issue was escalated to our team and they have developed a fix for all our members.

With this in mind, I'd suggest going to the Fitbit app and try logging a Driving activity as you normally did before. This will help me to confirm that this function is working well for you. Let me know how it goes.

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‎04-29-2025 17:13

‎04-29-2025 17:13

Hi there, @PhilCaff.

Thanks for bringing this to my attention, and for your efforts while working on this. I'd like to share with you that this issue was escalated to our team and they have developed a fix for all our members.

With this in mind, I'd suggest going to the Fitbit app and try logging a Driving activity as you normally did before. This will help me to confirm that this function is working well for you. Let me know how it goes.

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