During Run display only showing two items

[versatilemac]

There are supposed to be three stats shown on the Versa face during the Run tracker as far as I can see. When I go into Customize Stats there are options for the top, middle and bottom. I would like to show distance (in kilometers) on the top, heart rate in middle, and time lapsed on the bottom. When I set it up, I only get heart rate in the middle, and time on the bottom, and there is no top number. When I'm running and I get to 1 kilometer my watch will buzz and tell me it's 1 kilometer and then 2, 3, etc. when they occur but I would like to see my progress as I go. Why am I not seeing anything for the top stat?

[AlvaroFitbit · Accepted solution]

@versatilemac Welcome! It's great to see you around. I will gladly assist you with this. You don't see the top stat if your device is looking for GPS signal. Once it gets one from your phone then you will see it. You can also disable it on the exercise settings area (tap the gear icon at the top left corner). So you see the stat from the beginning. 

Let me know how it goes!

[versatilemac]

THANK YOU. That was the problem. Working fine now.

[AlvaroFitbit]

@versatilemac sorry for the late reply. Happy to hear that this worked for you and I wanted to thank you for confirming that this helped as it may also help other members in the same situation.

I'll be around!