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Erratic sleep function readings

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‎07-02-2020 15:14 - last edited on ‎07-03-2020 11:31 by Fitbit Moderator

‎07-02-2020 15:14 - last edited on ‎07-03-2020 11:31 by Fitbit Moderator

I have used the sleep function for a week. 2 days gave me sleep times of almost 7 hours; 1 day 0 hours; and 2 days around 2 hours. I even switched it to sensitive last night but got only 1.9 hours between 11pm and 7:30am.

Advice?

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‎07-03-2020 11:30 - last edited on ‎10-16-2024 09:36 by Fitbit Moderator

‎07-03-2020 11:30 - last edited on ‎10-16-2024 09:36 by Fitbit Moderator

@Tom2004 A warm welcome to the Community. Thanks for taking the time to share what you're experiencing. 

I appreciate that you mentioned you changed the sleep setting to sensitive. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they'll be happy to continue assisting you. 

I've moved your post to this board because it's more related to the topic. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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