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Error 1006 Access Denied

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‎12-12-2019 07:34

‎12-12-2019 07:34

I get a message "Error 1006 Access Denied". The owner of this website (www.fitbit.com) has banned your IP address...

This happened a few weeks ago and lasted for about 10 days. It worked again for a few days and then stopped working again this week. The only way I can log on is through my phone. It's affecting my Wi-Fi. How do I get this fixed?

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‎12-19-2019 16:05

‎12-19-2019 16:05

@DHDutchman Welcome to the Fitbit Community. Sorry for the delayed response.

 

I regret to hear that you are getting the "Error 1006 Access Denied". Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support already. I'm pretty sure they will provide assistance to your case as soon as possible. Thank you for your patience.

 

If you have any question, please don't hesitate to contact us back at any time.

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