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Exercise App stopped working on Versa

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‎02-26-2020 14:58 - last edited on ‎02-27-2020 10:01 by Fitbit Moderator

‎02-26-2020 14:58 - last edited on ‎02-27-2020 10:01 by Fitbit Moderator

My exercises app stopped working on Tuesday and I can't get it to work.

 

 

Moderator edit: updated subject for clarity

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‎02-27-2020 10:03 - edited ‎03-25-2024 07:43

‎02-27-2020 10:03 - edited ‎03-25-2024 07:43

Hello there @jimbarr, welcome to the Community Forums. Thanks for the details provided.

If the Exercise App stopped working, I'd recommend to restart your Versa by following the steps in the article: How do I restart my Fitbit device?

Give this a go and let me know the outcome. 

Maria | Community Moderator, Fitbit


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‎04-19-2022 06:42

In response to MarreFitbit

‎04-19-2022 06:42

Thank you! I started having problems yesterday with the exercise app. This worked!

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‎06-29-2022 18:03

In response to MarreFitbit

‎06-29-2022 18:03

I jave restarted a d shut down multiple times AND changed my face plate and still won't work.

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