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Exercise - Not Enough Data Available - Versa

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‎03-04-2020 04:38

‎03-04-2020 04:38

When manually logging exercise, my Versa has started saying Not Enough Data Available for calories burned, heart rate, & steps.  It is tracking active minutes though.  This just started this week.  I’ve rebooted several times & it still will not fix the issue.  I also have the latest software update.  Any suggestions?

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‎03-04-2020 05:43

‎03-04-2020 05:43

@Fitgal88   Are you an iPhone user?  Many iPhone users are experiencing this when they log an activity manually.

 

I have a question.  Your Versa is a very capable tracker, with options for auto-recognition and many choices from the Exercise app.  What are you doing that you feel the need to add it manually?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎03-04-2020 15:19

In response to LZeeW

‎03-04-2020 15:19

Yes - I’m an iPhone user.  I just prefer to manually track my workouts since I do “boot camp” style typically.  It’s been working fine except for this week.

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‎03-10-2020 06:30

In response to LZeeW

‎03-10-2020 06:30

I have always had to manually log in Silver Sneakers and Weights but for a few weeks it now says not enough data! I have an Iphone8. Any suggestions?

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‎03-10-2020 17:51

In response to Fitgal88

‎03-10-2020 17:51

I do Max Challenge and have been logging mine manually for the last 6 months and it started with the error message last week.  Rebooting doesn’t help. What response has Fit Bit. provided?  Something changed for this to start happening to us all. 

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‎03-11-2020 10:00

In response to KathyYL

‎03-11-2020 10:00

Evidently Fitbit got the problem fixed! I just manually posted Silver Sneakers and my data was there!
Thanks Fitbit

Sent from my iPhone
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