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Fitbit Versa screen stuck

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‎03-10-2020 01:51 - last edited on ‎03-11-2020 10:24 by Fitbit Moderator

‎03-10-2020 01:51 - last edited on ‎03-11-2020 10:24 by Fitbit Moderator

Hi. My daughters versa has the logo stuck on the screen. Its like it has frozen. Cant reset. 

 

 

Moderator edit: updated subject for clarity

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‎03-11-2020 10:26

‎03-11-2020 10:26

@Wadespackman Welcome to the Fitbit Community! I hope you're doing well!

 

Let me help you with your daughter's Versa screen getting stuck and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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