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Exercise and sleep days not showing accurately

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‎11-01-2019 08:17 - last edited on ‎11-03-2019 15:10 by

‎11-01-2019 08:17 - last edited on ‎11-03-2019 15:10 by

Ok, everything works great EXCEPT my Days of Weekly Exercise and Sleep Days are not syncing to my watch. My watch says 3/5 days excercised when it should be 4/5. My sleep tracker only has 3 days tracked instead of 5, which is weird because it tracks my sleep and sends that data to my phone app, but does not update on the watch..suggestions? Thanks!!

 

 

Moderator edit: subject for clarity

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‎11-03-2019 15:09

‎11-03-2019 15:09

Welcome to the Fitbit Community, @BluJae. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing the issue you're having with your days of weekly exercise and sleep days not syncing properly to your watch. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution, please keep working with them. Thank you for your time and efforts. 

 

I'll be around if you need further assistance. 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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