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Factory reset Versa Lite

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‎01-20-2020 06:21

‎01-20-2020 06:21

I had to factory reset my Versa Lite that was recently purchased. After that I could not complete the setup and update my watch. After speaking to the support team they said I would need to set it up by using a computer with Windows 10 , which I do not have. Is there another way I could this? 

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‎01-20-2020 08:00

‎01-20-2020 08:00

I don't understand why a phone could not be used,, it you could try any win 10 computer that has Bluetooth. 

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‎01-20-2020 08:34

In response to Rich_Laue

‎01-20-2020 08:34

I don't understand either. I've tried several times and it will just turn off and goes back to the standard to setup download Fitbit app screen. After talking to the support people that is what they told me to do. But I do not have access to a computer at the time so now I'm stuck with a watch I can't use. 

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