01-04-2019 04:25
01-04-2019 04:25
My screen on my versa says unlock with phone but my versa has been unpaired on my phone so i cannot reset the pin. Can anyone tell me how to factory reset my versa please?
01-04-2019 05:50
01-04-2019 05:50
Hi, you can reset your Versa by pressin and holding all three buttons together untill you feel a strong vibration. Then release only the right lower button. Good luck.
01-04-2019 14:35
01-04-2019 14:35
Holding all three buttons does nothing, except cause the Fitbit logo to flash on the screen. I held the button down for 30 seconds, never got a vibration
01-04-2019 14:57
01-04-2019 14:57
01-04-2019 14:59
01-04-2019 14:59
01-04-2019 15:05
01-04-2019 15:05
Hi, contact Customer Support with your issues. Good luck!!
03-26-2019 11:24
03-26-2019 11:24
I have the same problem. I've been going around and around with Fitbit support trying to get this resolved. I'll let you know if they come up with a solution.