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Factory reset fitbit versa

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My screen on my versa says unlock with phone but my versa has been unpaired on my phone so i cannot reset the pin.  Can anyone tell me how to factory reset my versa please?

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6 REPLIES 6

Hi, you can reset your Versa by pressin and holding all three buttons together untill you feel a strong vibration. Then release only the right lower button. Good luck.

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Holding all three buttons does nothing, except cause the Fitbit logo to flash on the screen.  I held the button down for 30 seconds, never got a vibration

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Hi, thanks for your suggestion. I have tried this several times but to no
avail. I still get the "unlock with your phone" message displayed on my
versa watch. What would you suggest next?
Regards,
Dina.
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Same for me... nothing happened. Very disappointed. Any other suggestions?
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Hi, contact Customer Support with your issues. Good luck!!

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I have the same problem.  I've been going around and around with Fitbit support trying to get this resolved.  I'll let you know if they come up with a solution.

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