help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Feedback about the Fitbit Versa.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-15-2019 03:41 - last edited on ‎04-16-2019 07:09 by Moderator Alum

‎04-15-2019 03:41 - last edited on ‎04-16-2019 07:09 by Moderator Alum

I have had the Versa Special for 32 days. It is so inaccurate it's not even funny. I have a desk job and the steps I "walk" per day are so inaccurate it is comical. It should not register steps when I move my hand to answer the phone!! I got 300 steps just typing on a keyboard. It many times does not clear notifications, I have to reboot the device to clear a stuck notification. The sleep portion is somewhat accurate I assume, although it often has me waking much earlier than I actually do. For the price I paid, it is being returned. So disappointed. Oh and I have never been able to get the bluetooth to work. Too bad I can't return the tempered glass protection or the extra bands I bought....oh well...at least I'll get my $230 back

 

Moderator Edit: Clarified Subject + Format.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-16-2019 07:11

‎04-16-2019 07:11

Hello @ReturnedGoods thanks for joining the Fitbit Community. 

 

I appreciate your participation in the Forums and for sharing your experience with us. We regret the inconveniences you've experienced with the Fitbit Versa, but we appreciate you have taken the time to provide your feedback as it is truly appreciated and invaluable to our team in finding ways to improve our product.

 

Thanks again for your participation in the Forums, have a great day. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes