Feedback about the Fitbit Versa.

[Mcayers86]

Since you are unable to submit feedback on products to Fitbit, I figured this is the best place to do so. Fitbit's quality seems to me to be below standard. I bought a Versa less than a year ago and I'm awaiting a third replacement. First was within 6 months. Second came another 6 months later. The replacement I got the second time maintained a charge less than 24 hrs. Initially that weren't going to replace it again despite it being their error. All I have to say, at this point is if it fails in less than a year I'll be switching to Garmin. 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Mcayers86 thanks for joining the Fitbit Community. 

We really appreciate our members's feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience and your insight is very helpful to reach that end. I sincerely apologize for the inconveniences this situation has caused you, please remember that we do not expect these kind of issues to affect our devices, but keep in mind that every Fitbit device comes with a limited product warranty.

In case you have inquiries or doubts about what it covers, you can check it on this article: Return Policy & Warranty.

Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply.