09-19-2019 08:20
09-19-2019 08:20
Hi all,
I successfully installed the new firmware. However, my watch isn't getting any notifications. I've gone into all the setting possible, reset app, reset watch, and searched high and low here for any answers to no avail. Is anyone else having difficulty with this? Any ideas to fix?
Answered! Go to the Best Answer.
09-20-2019 20:18
09-20-2019 20:18
I'm Android. I uninstalled the app on my phone, turned off and back on my phone, then reinstalled the app. Then signed in, and did a set up, same as when first setting up as new. I'm now getting notifications.
09-19-2019 15:17
09-19-2019 15:17
I’m having exactly the same issue. The update broke the notification link somehow. No amount of reset, phone off and back on, Bluetooth off and back on, has fixed it. FitBit, we need this fixed.
09-19-2019 15:30
09-19-2019 15:30
I'm having the same problem! unistalled , re-installed, tried everything....very frustrating.
09-19-2019 16:19
09-19-2019 16:19
09-20-2019 20:18
09-20-2019 20:18
I'm Android. I uninstalled the app on my phone, turned off and back on my phone, then reinstalled the app. Then signed in, and did a set up, same as when first setting up as new. I'm now getting notifications.
09-20-2019 20:50
09-20-2019 20:50
Please fix. I didn't purchase this to not have notifications.
09-20-2019 21:06
09-20-2019 21:06
09-20-2019 21:11
09-20-2019 21:11
It probably wouldn’t hurt to try. I’m using stock Messenger, and I got texts back.
09-20-2019 21:22
09-20-2019 21:22
09-20-2019 21:51
09-20-2019 21:51
Great! Glad you’re back up and running.
10-01-2019 12:29
10-01-2019 12:29
same here.. since firmware update versa text notification not working. sometimes I can see the text but my versa didn't vibrate. For ringing and alarms my versa vibrates fine.. ive uninstalled and reinstalled the app, ive turned off the Versa, turned off the phone, went through my notifications on my phone and the fitbit app. i can't figure it out. i'm on android galaxy s8.
10-02-2019 06:27
10-02-2019 06:27
I had noticed the same things. There's a setting somewhere to not allow notifications while in sleep mode and exercise.Pherhaps that would solve it? (I can't find the setting again after the second time I reinstalled, but it's better for me, personally, to not have the distraction.)