FitBit Versa 2, won’t charge

[RA873]

Hi, wonder if anyone can help. 
my Fitbit Versa 2 batterd dies during the night. And now it won’t charge!!

I 100% know my cable is working as it will charge another Fitbit Versa 2…. Just not mine!!! Grrrr

its a replacement Fitbit too, as my last one stopped syncing. I’ve only had this two months or less… replaced by Fitbit. 

im getting fed up with these devices now. 
I wonder if anyone can help me as I need it to track my heart rate, as advised by my dr to manage my condition. . 

Moderator edit: format

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @RA873. 

Thank you for sharing that you've been experiencing this inconvenience with your Versa 2 watch. I'm sorry to see that you've experienced this problem with your replacement device. 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. In this case, they will let you know how to proceed or what options are available for you. 

Have a great day.