Fitbit App Gets Stuck When Trying to View an App

[Cal232]

So. When I go on my Fitbit app, everything is fine. I click on the apps section and that is also fine. When I click on an app I want to install on my Versa Lite, a window pops up and there is just a loading screen forever. I tried uninstalling/reinstalling and that did not fix the problem. Any solutions?

[Guy_]

This is an annoying common problem.

Clear the cache and make sure the watch is syncing properly and try again.

In Android phone Settings *

Apps

Fitbit

Storage - clear cache [not data]

Force Fitbit shutdown

[though it doesn't seem to fully]

Log back in to the Fitbit app

*Quick Shortcut: Press and hold the Fitbit launch icon, then App info [on some phones]

Or for IOS uninstall/reinstall the Fitbit App, and redo notification setup.

It is wise to restart both watch and phone after clearing the cache to ensure best possible conditions.

[Cal232]

I forgot to mention this, I am on PC

[Guy_]

The phone App is a better and more complete application.

[Cal232]

Yes I know the thing is I don't own a phone

[Guy_]

Unfortunately it seems you will have to make do with the inferior PC app. Sorry.