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Fitbit Only Showing the Home screen

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‎07-08-2019 03:48

‎07-08-2019 03:48

My fitbit is only showing the home screen. I cant swipe right, left, up, or down.  Also the top left of the screen where you can view HR, steps, etc.. just keeps scrolling and the vibrations are annoying. It woke me up this morning, I had to take it off.  Is anyone else experiencing this.  I did restart it.

 

Thanks

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‎07-10-2019 16:02

‎07-10-2019 16:02

Welcome to the Fitbit Community @marjorie_d. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing the details of the issue you're having with your Fitbit Versa showing only a home screen. I am sorry to hear you are going through this situation and appreciate your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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