Fitbit Pay Versa 2 issue.

[Doorne]

Tried setting up Fitbit pay on my new Fitbit Versa 2. Everytime I start the process and press "wallet" it just says connecting and proceeded no further..

Any help? 

Moderator edit: format

[cathm]

Hi @Doorne 

Are you trying to set-up Fitbit Pay on the watch itself or on the app?

HOW DO I SET UP FITBIT PAY?

Follow the steps below, or scroll down to watch our video (English only).

To start, add at least 1 credit or debit card from a participating bank to the Wallet section of the Fitbit app:

1. With your device nearby, tap the Today tab , and tap your profile picture. 
2. Tap your device image, then tap the Wallet tile. 
3. Follow the on-screen instructions to add a payment card. In some cases, your bank may require additional verification. If you’re setting up Fitbit Pay for the first time, you may be prompted to set a 4-digit PIN code for your device. Note that you also need passcode protection enabled for your phone.
4. After you add a card, follow the on-screen instructions to turn on notifications for your phone (if you haven’t already done so) to complete the setup.

You can add up to 6 cards to the Wallet (5 cards for Charge 3), and choose which card to set as the default payment option on your device.

[Doorne]

Hiya.

Between step 2 and step 3 when I tap the tile it just says connecting. I have waited 10+ minutes for it to connect but no changes. 

I have seen videos where this should be instant... 

[cathm]

Hi @Doorne 

When I set mine up, it was instant.  Just an idea - have you tried restarting your phone and also powering off and then back on for the Versa 2.  I usually do the restarts at the same time.   

[Rich_Laue]

I recently added a card and it took forever for the app to connect to the tracker, even while I had a successful sync.