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Fitbit Stopped working

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‎07-02-2020 05:31

‎07-02-2020 05:31

Has anyone have issues with Fitbit Versa not working after update?  Fitbit knows of the issue but their only suggestion is to buy a new fitbit?  WTH?  They mandated an update that caused the problem and then they want you to spend another $150 on a product?  This does not ease my feeling about purchasing another fitbit product. 

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‎07-02-2020 05:47

‎07-02-2020 05:47

This has just happened to me also. It was working perfectly yesterday. Now nothing. Have done all troubleshooting suggested. 

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‎07-02-2020 13:51

‎07-02-2020 13:51

Has anyone found the solution? 

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‎07-02-2020 16:52

‎07-02-2020 16:52

Wait, that's what support told you?

 

Holy crap, that's awful. If that's their solution I'm gonna fight them with a BBB complaint and never buy a single product from them again.

 

Just to clarify: Is yours shutting down a minute after being unplugged from the charger too or is it another issue?

Yup.
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