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Fitbit Versa 2 doesn't show high bpm

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‎04-02-2020 07:58

‎04-02-2020 07:58

whenever I work out my fitbit never surpasses like 110bpm while a manual heartbeat check confirms its much higher then that.

 

any solutions please.

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‎04-21-2020 07:29

‎04-21-2020 07:29

Hi @Shushbang, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I would like to follow up and help you with your Versa 2 since it's not tracking your high bpm properly. Please restart your Versa 2 as described in this help article. Also, I'd like to share this help page, which explains how your Fitbit device tracks your heart rate.

 

Finally, monitor your heart rate and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎04-22-2020 09:48

In response to JuanJoFitbit

‎04-22-2020 09:48

I tried your solutions but it still doesn't work properly.
I rarely see 120+ bpm even though manual check confirms my heartbeat is sometimes 140bpm+

😞

 

the sensor works well for resting, for walking it works most of the time but when doing any kind of intense activity it doesn't seem to track the hearbeat correctly at all..

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