Fitbit Versa 2 has pixeled screen

[Kazzah66]

I have had my versa2 for just over 2 years it has just rolled over 2 months out of warranty and the screen is has like an electronic interference on the screen, am I able to get it sorted or have I just lost the watch altogether?

Moderator Edit: Clarified subject

[LucioFitbit]

Hi there @Kazzah66, it's good to have you back.

I appreciate you share your experience. I'd recommend you follow these steps to restart your device.

Also you can try to change your clock face, if this fixes the issue, you can change it back to the original clock face. If you are using a third-party clock face, please switch to a Fitbit clock face and try the troubleshooting again.

If the issue persists please let me know.

Hope this helps.

[Kazzah66]

Thank you for your reply LucioFitbit.

I have tried numerous times resetting and it hasn’t worked, the icons don’t stay visible long enough to change faces.  Sometimes you can see the clock face and icons behind the fuzzies going on screen.  I am also no longer receiving notifications.  

I can’t believe the watch is only 2 years old and it seems to be dying?  I love all the aspects of this watch so disappointing that it hasn’t lasted.

Cheers Kaz

[Kazzah66]

Thought I may have heard something….. speaking with others the customer service is not great!!! So sad to hear especially when we feel so much of the product and have promoted it amongst friends and relations…. No wonder so many are leaning toward garmen and apple lately. Sorry your purchasers mean so little to you….. $$$$ received I guess… feeling so ripped off by this product… so sad you don’t care for those loyal to you!!!

Profits to you
Kaz😔

Sent from my iPad