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Fitbit Versa 2 is not syncing

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‎10-05-2023 04:31 - last edited on ‎10-05-2023 07:33 by Fitbit Moderator

‎10-05-2023 04:31 - last edited on ‎10-05-2023 07:33 by Fitbit Moderator

Does any one is experiencing the same as me ? My versa 2 doesn’t sync its been 2 weeks. And my data is gone. FItBit doest give me a support . 

 

Moderator Edit: Clarified Subject 

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4 REPLIES 4

‎10-05-2023 10:32

‎10-05-2023 10:32

Yes mine is the same.....can't figure out why 🤔

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‎10-05-2023 10:56

‎10-05-2023 10:56

Mine is doing the same thing

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‎10-05-2023 11:09

In response to Llfiddler

‎10-05-2023 11:09

Welcome to the forums @Ella800 @Llfiddler @Lindyloo99 

Thank you for sharing the inquiry regarding this inconvenience. I'm sorry to know about it.

Could you please confirm if you already tried all the steps listed here to resolve syncing problems? Also, please make sure to check if the mobile device you're using is listed here as a compatible device to sync with the Fitbit app.  

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‎10-05-2023 11:23

In response to ManuFitbit

‎10-05-2023 11:23

Yes I ve tried everything 😖
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