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Fitbit Versa 2 over heated and shut down

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‎05-03-2021 10:52 - last edited on ‎05-04-2021 07:52 by Fitbit Moderator

‎05-03-2021 10:52 - last edited on ‎05-04-2021 07:52 by Fitbit Moderator

@AndreaFitbit Hi

I had the same issue with my Versa2 fitbit. I left it in the car today overnight and the sun was heavy in the Morning. It shutdown and never worked again.

 

By the way, I am in Egypt

 

Kindly advice 

 

 

Moderator edit: updated subject for clarity and label.

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3 REPLIES 3

‎05-03-2021 23:16

‎05-03-2021 23:16

It may take some time to cool off, your tracker is designed to turn off if it gets too hot. 

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‎05-04-2021 09:44

In response to Rich_Laue

‎05-04-2021 09:44

Welcome to the Fitbit Community @HossamGaber  and thanks for getting back to us @Rich_Laue. Thank you for letting us know that your Versa 2 shut down after leaving it in the car when the sun was heavy.

 

As @Rich_Laue mentioned, your tracker is designed to turn OFF when it gets too hot. 

 

Have you been able to turn your Versa 2 again?

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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‎05-04-2021 11:28

In response to AndreaFitbit

‎05-04-2021 11:28

We have had posts from user in the  Desert where the air was so hot the tracker shut down while still on the arm

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