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Fitbit Versa 2 screen went dark

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‎03-07-2022 12:50 - last edited on ‎03-09-2022 06:37 by Fitbit Moderator

‎03-07-2022 12:50 - last edited on ‎03-09-2022 06:37 by Fitbit Moderator

My Screen went Dark, when I press the button  I can feel the vibration as if it was turning on, but nothing. It lights up on the back but nothing on the screen. 

 

 

Moderator edit: updated subject for clarity. 

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‎03-09-2022 06:42 - last edited on ‎05-28-2024 06:13 by Fitbit Moderator

‎03-09-2022 06:42 - last edited on ‎05-28-2024 06:13 by Fitbit Moderator

Welcome to the Fitbit Community, @imsimplythebess. Thank you for letting us know that when you press your Versa 2 button you can feel the vibration but it doesn´t turn on. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Have a nice day. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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