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Fitbit Versa 2 shows wrong time

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‎11-29-2020 22:44 - last edited on ‎11-30-2020 17:42 by

‎11-29-2020 22:44 - last edited on ‎11-30-2020 17:42 by

Fitbit is showing time several hours ahead. It is 1:40 am and it’s showing 6:40 11/30/20. I’ve had many different fit bits but got the versa 2 after my versa died in May. In October the versa 2 died and after talking to support I received another one. Now this! For the price this ridiculous. I’ve been a loyal Fitbit user for many years but I’m losing confidence in the brand. 

 

 

Moderator edit: subject for clarity 

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‎11-29-2020 23:51

‎11-29-2020 23:51

You can't manually set the time, but it should reset itself whenever it syncs to your phone based on the time on that device. Does your fitbit seem to be syncing ok?

 

The other thing that affects the time is the time zone in your profile. You can check yours at https://www.fitbit.com/settings/profile If you do change it then you'll need to sync again to update your fitbit.

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