help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa 2 touchscreen not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2020 14:16

‎01-16-2020 14:16

Hi I got my Fitbit about a month ago and the past week or so the touchscreen has stopped working, I can sometimes see notifications. And when I move my wrist to see the time the screen does not light up. 

 

I have tried MANY hard resets holding the 1 button down for up to 15 seconds. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-16-2020 14:54

‎01-16-2020 14:54

yesterday and today, the touchscreen is not working all of a sudden. I can swipe the screen sometimes, but it only swipes 1/2 way between screens. i have reset the watch. Not sure what else to do. I have had this watch for only 2 months and I have enjoyed it so far. Hopefully this can be fixed.

Best Answer
0 Votes