01-30-2024
12:39
- last edited on
01-31-2024
10:43
by
RodrigoMFitbit
01-30-2024
12:39
- last edited on
01-31-2024
10:43
by
RodrigoMFitbit
My versa 3 has stopped working tonight I only have it 2 years the Fitbit logo is flashing on and off
Moderator edit: Subject for clarity.
01-30-2024 17:49
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-30-2024 17:49
Hi @Daisy1962 this is copied from a post where a Fitbit Moderator shared this to help someone with a similar issue on their Versa 3. See if it helps you.
If you can't get started with your Versa 3, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device?
Best Answer01-31-2024 10:44
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-31-2024 10:44
@Odyssey13 Thanks for your help. Much appreciated!
@Daisy1962 Welcome to the forums. Thanks for reaching out about your Versa 3 not working properly.
I was informed that you contacted Fitbit support already. I recommend you stay in touch with them. They will provide you with a suitable resolution. I appreciate your patience. Thanks!