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Fitbit Versa Can't Control AirPod Volume

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‎05-09-2019 09:40

‎05-09-2019 09:40

This is outrageous. I paid good money for both of these devices. Will this be fixed soon?

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‎05-11-2019 06:53 - last edited on ‎03-08-2025 07:56 by Fitbit Moderator

‎05-11-2019 06:53 - last edited on ‎03-08-2025 07:56 by Fitbit Moderator

Hello @SethV have a warm welcome to the Fitbit Community, it's great to have you on board. 

Thanks for letting us know about this issue. Please note that our team is aware of it and isworking to identify a resolution as quickly as possible. Once we have more to share with you about this issue and its progress we'll make sure to post it here in the official Forums.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎06-26-2019 06:23

In response to MarcoGFitbit

‎06-26-2019 06:23

Hi, has this issue been resolved yet? I just chatted with Fitbit Help and The help person (Joel) had never heard of the AirPod volume issue with the Versa. He had some troubleshooting general steps and promised to email me the chat transcript and I’m still waiting for that even.

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‎06-26-2019 06:46

In response to LaneyGator

‎06-26-2019 06:46

Nope. Still an issue, which is very frustrating. Fitbit has terrible customer service and needs to fix this issue.

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