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Fitbit Versa Issues

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‎10-06-2019 21:43

‎10-06-2019 21:43

I had major problems with my first FitBit & it was replaced. Now...using my new Versa I still have issues.

1). The heart rate reading is too fast.

2). It records activity incorrectly (For instance its recorded me swimming & riding a bike when I was'nt).

3). It doesn't log all of my active minutes. ( I walked 2 hrs at the fair yesterday & it logged 19 minutes!!!)

 

Suggestions???

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‎10-07-2019 01:55

‎10-07-2019 01:55

Hi @Taranm85 That sounds weird! Mine is very accurate on the whole, though I get the occasional Sports recorded when I was mowing the lawn etc. Id suggeat you try restarting it several times and then see how it performs. If it is still very inaccurate then contact Support

Restart your tracker

Fitbit Support

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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