Versa 2 straps and device durability

[SunsetRunner]

As was predicated by so many Charge 3 owners, the low quality build and all the snags from purchase till now, we knew there was not going to be a Charge 4.

The damage done by the charge 3 left it like a skeleton on a deserted island. Half buried in the sand with each blowing Tech wind blowing sand over and through each hole and around each bit if texture.

Today the email comes... upgrade your Charge 3 to the Versa. Previously the versa was no match to the Charge.

Do you think Fitbit will be honest and answer user questions?

Will the Versa 2 have dependable straps like the charge 2 or is dependable straps for the versa 2 something you need to buy extra at £30?

You know, the usual accessories to boost capital to make the company richer by supplying a poor product forcing you to purchase a new strap at a marked up price that would actual work or bre dependable?

Will the Versa 2 come out like the charge 3 with a couple of tonnes of glitches that takes s lot of moaning before anything gets done or will it be pretty much bug free?

These are questions that need to be answered and truthfully before we get robbed out of our money like weer did with the charge 3?

Unfortunately Fitbit caused this scepticism, and if we don't learn from history weer are doomed to repeat it.... and with the economy the way it is.... I don't want to repeat history and throw my money away and having to buy new straps every few months... which had to be bought in a different country and sent to us and then weer still have to pay 16.5% import tac on it... so on strap 4 that means just in postage and courier I've already spent £50 just in courier costs excluding the cost if the strap abs excluding the import tax

I see the Versa 2 had better quality glass this time. Congratulations on that. But can it hold up to the toughness of the charge 2?

What about sport straps similar to Whoop?

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@SunsetRunner Welcome! It's good that the community is growing! Sorry for the delay in my reply.

Thank you for your inquires. Fitbit devices are designed to endure an active lifestyle and this has been my own personal experience but I do understand not everyone had the same experience. If you ever have any issues with the band you can reach out to our Support team as this is covered by the warranty that you can check here. 

Also there you can see that you have a 45 days return window so you can purchase the Versa 2 and can return it if you aren't convinced about it. Other retailers have similar policies so you can take advantage of this and test it out yourself.

Let me know how it goes.

[SunsetRunner]

Thanks for the reply.

I've been looking and reading and watching and I'm going to be honest, there are a lot of bad reviews out there about the Versa 2. From it being glitchy, almost all the reviews including the positive ones again add with the charge 3, marketed functions that make it a selling point are not actually part of the user end product. The device says it's got "A,B and C" but the reviews say only agter you buy it, find out that these marketed features will only be available at a later stage, some if them the same features promised with the charge 3, that have never seen the light of day.

Like its in the medical field know how a Sats probe works (pulse oximeter) and we know the alignment required, so this promised feature cannot work. Now I see it's been "reworded" to state it is only a partial indicator. I saw a lot of upset reviews because of that and people bought it for the ability to monitor saturation for those suffering respiratory or cardiac dysfunctions.

45 day return policy.
If like my charge 3 it gets the screen scratched on the first day cos of the cheapo screen, damaged items are non returnable/ refundable.

Then the hoot of it all, the warranties etc only apply to certain countries. Like if my charge 2 was in Britain it would have been covered, but because I'm not in a first world country I got the good old buzzer, and we ain't talking no golden buzzer....

I lived my charge 2. What a truly wonderful device it was.... no glitch, no fuss, it works, no indicated promises and bs marketing.

It truly seems to me, in my own opinion of course, that Fitbit has moved away from the fitness game of honesty and reliability and headed over to marketing for sales and the bottom line. From fitness orientated to the Dollar Pound.

I probably would enjoy the versa 2.

But I'm one of those "people" that believe a product should be better than the one it preceded. Quality should go up, glitchy be ruled out before being rolled out, and marketing that created "expectations" should match the product.

To the point, I'm a knuckle dragger. I still believe in firm principles. An honest day's work for and honest day's pay. Like I'm sure plenty of users are, so when we, the knuckle dragger's, live by doing what's right (integrity) and where keeping your word are values we were raised with, it is difficult not to notice and look past the hype once you've been bitten once by a product that went from sturdy and could take a pounding like a Lumberjack with Rum and Cigars and turned it into a millennial man-bun vaping gadget for the more metro man.

I could've probably tossed my charge 2 off the sixth floor and go down, put it on and get on with my day.
My charge 3 I need to check everytime I walk the stairs to make sure the strap hasn't broken and fallen off somewhere..... so I shudder to think if I fall for the hype again that this time I'll be out a few thousand dollars (our currency, not US, Canadian or Pound), yes that's right thanks to politicians the exchange rate makes this an expensive item to own for a foreigner. So when things seem "acceptable" in price for the first world, for us it's a HUGE chunk of our dime. So putting money into something that's more hype than value really hits a guy in the nuts and bolts of off his soul.

I often come to see especially on social media that people fail to understand that there are more than 7 countries. Everyone thinks if someone comments they are automatically American, Brit, Maple Leaf or a Waltzing Matilda.

Thanks for your time. I really do appreciate it.



Brendon Scott
Advanced Life Support Paramedic






In God we trust

[SunsetRunner]

My homework it actually seems that the versa lite is actually a better fit for my demands.

👍:namibia: