02-01-2020 15:38
02-01-2020 15:38
My screen is frozen on my Fitbit Versa Lite. I have tried resetting, but now get message that data is not cleared, try to sync again.
02-01-2020 15:49
02-01-2020 15:49
Hi @suzjewel Try restarting several more times, but if that doesnt clear it then you will need to contact Support
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
02-01-2020 15:55
02-01-2020 15:55
I can’t get to the screen where you see settings to turn it off. Is there another way?
02-01-2020 15:57
02-01-2020 15:57
Can’t get to the screen to turn it off?
02-01-2020 16:08
02-01-2020 16:08
If there is another way (I am not very familiar with the lite) then Support will be able to tell you what to do. If they have a way usingbthe button, Id appreciate younletting me know for other customers! So contact them and see what they say.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.