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Fitbit Versa Lite Wrong Activity Hours

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‎04-06-2019 07:22 - edited ‎04-12-2019 07:06

‎04-06-2019 07:22 - edited ‎04-12-2019 07:06

There is a known issue with Versa and some other products were activity hours don’t match up with the app or don’t sync at all. They’re aware of it but have not released a way to fix it or have put out an update that fixed it. I would like to know if anyone has experienced this issue with the Versa Lite? 

 

Just wondering, might purchase that one just to get rid of that problem. 

 

 

Moderator edit: updated subject for clarity

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‎04-07-2019 10:42 - edited ‎04-07-2019 10:45

‎04-07-2019 10:42 - edited ‎04-07-2019 10:45

@sincerelydanie Welcome to the Fitbit Community! I hope you're doing well!

 

Thank you for your inquiry. I haven't heard this happening with the Versa lite but I do hope other members will share their particular experiences to either confirm or deny this. 

 

Please keep up your participation in the forums.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-27-2020 10:55

In response to AlvaroFitbit

‎02-27-2020 10:55

I'm having a synch problem now. My app has logged that I did 16 minutes of activity just after midnight last night and .7 miles and 1600ish steps. But I was definitely in bed and trying to fall asleep. I keep re-synching, and it's still reporting this on the iPhone app (closed the app, restarted phone, no better). My Versa Lite has the right information on the watch face, but that info does not show up when I sync. Thanks. 

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