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Fitbit Versa Lite screen has stopped working

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‎05-25-2020 23:05 - last edited on ‎05-28-2020 14:39 by

‎05-25-2020 23:05 - last edited on ‎05-28-2020 14:39 by

My Fitbit versa lite screen has suddenly stopped working, tried resetting and changing the clock faces and nothing’s coming up. It is still syncing with the app on my iPhone...☹️

help...?!

 

 

Moderator edit: subject for clarity and label

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‎05-28-2020 14:37

‎05-28-2020 14:37

Welcome to the Fitbit Community, @Evie617.

 

I've moved your post to Versa Smartwatches board so we can keep our forums organized.

 

I am sorry to hear your Fitbit Versa Lite screen has stopped working. Thanks for trying to resolve this, I totally understand how you are feeling and I am here to help. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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