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Fitbit Versa Lite stoped working

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‎06-06-2021 13:38 - last edited on ‎06-26-2021 21:48 by Moderator Alum

‎06-06-2021 13:38 - last edited on ‎06-26-2021 21:48 by Moderator Alum

I bought my Fitbit one year ago I wore it for 3 months and it stopped keeping time and never worked again. My son did a reset for me and got it back working one month ago and just like before the time was wrong and the watch was no longer working. I always do my updates and sync it to my phone every morning. I am so frustrated! I paid over $200. For this watch...and I feel like a sucker now

 

Moderator Edit: Clarified subject

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‎06-26-2021 21:58 - edited ‎06-26-2021 21:58

‎06-26-2021 21:58 - edited ‎06-26-2021 21:58

Hi there, @Cindykat. Welcome to the Community Forums. Thanks for the details provided in your post and for the steps that you and your son have tried with your Versa Lite.

 

Sorry you feel that way, we‘re taking into consideration your comments and sentiments with regards to our products and services. If you're having syncing difficulties, see Why won't my Fitbit device sync? Is your Fitbit charging? Can you see any information on the screen?

 

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