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Fitbit Versa Lite won't sync

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My Versa will no longer sync to my phone. I have reset the watch, Turned my phone on and off. Taken off and reinstalled the app on my phone so many times but it still wont sync. Anyone able to help?

TIA

 

 

Moderator edit: format

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Hi @Amazon1100, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

 

Regarding the syncing issues that your Versa Lite is experiencing, I appreciate the time spent trying to get this issue resolved.

 

I'd like to know what is the brand and model of your phone. In the meantime please try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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I have trouble shooed. I have to do this every time to get it to sync. It
then works. But the next day it won't sync again and I have to troubleshoot
again. Surely this is not right and it should sync constantly not just when
I reset it.
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I'm having the same issue with the Versa. It's only a week old too. So infuriating 

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I'm having the same issue and I'm completely frustrated! Received Versa Lite in December 2019 and I use my Android phone only with it.

 

It's been over a week since my phone last synced. I've restarted my watch, charged watch, turned Bluetooth on and off, uninstalled and reinstalled Fitbit app. I've troubleshooted everything I could think of. 

 

Any assistance is appreciated.

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It's soooo frustrating 😤
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