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Fitbit Versa Not Charging

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‎06-19-2019 12:08

‎06-19-2019 12:08

My Fitbit Versa died and now will not charge. I have tried the Troubleshooting ideas (restarting, cleaning the charger and Fitbit, trying a different outlet, etc.) Just looking for some help.

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‎06-20-2019 08:26

‎06-20-2019 08:26

@brocke12 welcome to our Fitbit Community! Since your Fitbit Versa won't charge even though you have tried the recommended troubleshooting steps before contacting our forums, I'll send your case to our Support team so they can investigate further and provide a solution.

 

You will receive an email from them soon.

 

Let me know if you have any questions! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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