Fitbit Versa .. Notification Services not working

[kbosects]

Hello,

I have purchased a new Fitbit Versa and from the first day itself, I am facing issues getting notifications on my Fitbit. Inside the notifications tab in the Fitbit app, I am getting an error saying "Notification Service is not running. A phone restart is required to re-enable notifications on your tracker". I have tried everything. I have reinstalled the app, restarted the tracker and all other things, but nothing helped. I am using a OnePlus 6T. Please help.

Thanks,

Koustav

[K4]

Mine just stopped doing notifications too. I got them all day long on the first day...and now nothing. 

[werionae · Accepted solution]

1) Disable the battery optimization for the Fitbit app

2) Lock Fitbit app in multitasking switcher

3) Restart your OnePlus device 

[K4]

I am not really sure if those 2 things were directions on how to fix the issue or not. If they are, I have no clue what you are talking about.

[kbosects]

Thanks. It worked for me. The app needs to be ON all the time.

[PsychoNinja]

Hi, 

How do i 

2) Lock Fitbit app in multitasking switcher? 

Cant locate it? thanks