07-08-2019 10:57
07-08-2019 10:57
My Fitbit Versa is connected through bluetooth on my iPhone, is able to sync through the app, and all notifications are turned on and enabled, during all times. However, my phone notifications will not notify me on my Fitbit. If I receive a notification it will show up in my pulldown menu of my Versa, however, will not vibrate and light up when I get the notification. I have tried all suggestions throughout the Fitbit help pages and this community page and google. Any help is appreciated that does not include resetting the Versa, closing the app, undownloading the app and redownloading and trying with a different device because these have all been attempted and made no changes.
07-10-2019 14:49
07-10-2019 14:49
Welcome to the Fitbit Community @Amanda099. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa not vibrating when you receive notifications. I appreciate your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.
I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.