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Fitbit Versa Screen Glitches

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‎07-01-2019 20:11

‎07-01-2019 20:11

My versa's screen started to glitch and chose apps on its own and get stuck halfway between the clock and apps screen. I have tried resetting it, hard restarting it and changing my clock face with no change. Any further suggestions?

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‎07-01-2019 21:49

‎07-01-2019 21:49

Hi @Ajmoore25  I have flagged a moderator to come and help you

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-02-2019 07:59

In response to NellyG

‎07-02-2019 07:59

Hi @Ajmoore25 nice to see you on the Fitbit Community Forums. Thanks for the help @NellyG.

 

Thanks for reporting the issues with the display of your Inspire Versa and for trying those steps before contacting us. Fitbit is always trying to provide great products and customer experience. In this case, I've requested to our support team to create a ticket on your behalf. You should soon receive an email from them.

 

Let me know if you have questions about it. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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