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Fitbit Versa Syncing issues

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‎10-10-2019 03:25

‎10-10-2019 03:25

I am an android user and my versa wont sync unless its on charge. Can someone please help!

 

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‎10-11-2019 15:14 - edited ‎10-11-2019 15:15

‎10-11-2019 15:14 - edited ‎10-11-2019 15:15

Welcome to the Fitbit Community, @Ekta_Gambhir.

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa won't sync unless it is connected to the charger. Syncing difficulty is usually caused by a missing requirement and I recommend following the complete troubleshooting steps from this help article: Why won't my Fitbit device sync? 

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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