Fitbit Versa crashes

[Leonlight]

My fitbit is crashing all the time now, especially when I try to connect to GPS, it really doesn't like that and switches off, can spend nearly an hour before a run trying to sort, it also doesn't like when I have my Bluetooth headset connect when trying to connect to GPS have to turn them off then on, really not practical and just don't no what to do about it crashing all the time, I have had no end problems with this product for over a year.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Leonlight, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

I'm sorry to hear that your Fitbit Versa crashes when connecting it to GPS or Bluetooth. I totally understand how you feel about this.

I was able to get in touch with our Support team and was told that they sent you an email with some information. Please reply to their email and they'll be happy to follow up and assist you accordingly.

I'll also be around if any question arises.