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Fitbit Versa displays a red exclamation mark only

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‎08-16-2019 01:25 - last edited on ‎08-17-2019 06:15 by Fitbit Moderator

‎08-16-2019 01:25 - last edited on ‎08-17-2019 06:15 by Fitbit Moderator

my versa stopped working over night..got it in June, tried reset last night but nothing, tried again this morning got big red exclamation mark briefly then nothing! help please.

 

 

Moderator edit: updated subject for clarity

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‎08-17-2019 06:14

‎08-17-2019 06:14

@debbycm it's great to see you in our Fitbit Community! Regarding the  your Fitbit the red exclamation mark that your Versa is showing, I appreciate the time spent trying the troubleshooting mentioned before contacting our forums.

 

I was able to get in touch with our Support team and was told that they sent you an email recently. Please check out your email account in order to follow up.

 

I'll be around if any questions arise! Smiley Happy

JuanJo | Community Moderator

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