Fitbit Versa face flashing and timer turning on

[Adun1]

I tried restarting my watch but the face is still flashing constantly and the interval timer keeps coming on and it vibrates with every flash. I’m not even wearing it right now and it’s still acting up. I put it o. The charger and it’s still flashing. This started happening at exactly 12:00pm cst. 

Moderator edit: format

[NellyG · Accepted solution]

Hi @Adun1 Try doing a Factory reset. If that doesnt help you will need to contact Customer Support 

Fitbit Support  

VERSA FACTORY RESET USING BUTTONS
On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time, or otherwise don't follow the procedure precisely, the Fitbit logo reappears quickly and boots without factory reset.

[Adun1]

Thank you! I did have to this twice before it went back to normal but has been working fine since!

[NellyG]

That is great 👍