Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa has died during my swim tonight

Replies are disabled for this topic. Start a new one or visit our Help Center.

Can't restart by holding left and bottom right button

Nothing happening on charging doc

Do I need to take back for new one? Only had for less than 2 months. 

Grrr

Jackie

Best Answer
0 Votes
21 REPLIES 21
I dare not wear mine swimming now.. Which is ridiculous as that's what I
bought it for. When I swim I swap out to my flex 2. Very irritating. For an
item so expensive it should last longer than 14 months. Unacceptable
fitbit. I would fight it. The other day I did the fitbit update and I
couldn't sync afterwards. Again very irritating. I've always found customer
service good but I don't like it when companies visit their design faults
on customers. This versa does not perform well in or after water 💦.... If
it says waterproof to 50m then it should be waterproof to 50m 😕
Best Answer
0 Votes

It seems pointless to contact them again. They have no interest in doing anything about it bc it is out of warranty. This is obviously a problem with the Versa's yet Fitbit does not seem to care. 

Best Answer
0 Votes