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Fitbit Versa inaccurate

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‎01-20-2020 00:14

‎01-20-2020 00:14

Hi

I've had the charge 2 for 2.5 years & not had any problems with it. I've had the versa since November & have noticed that when I go running it tracks my distance inaccurately. My normal run is 2 miles & it's recording it at 1.6 miles, which is making my pace higher too! Finding it very disheartening & I've noticed my resting heart rate is high & never used to be 🤨 feel like going back to my charge 2, which defeats the object of getting an upgraded fitbit! 🙄

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‎01-20-2020 07:29

‎01-20-2020 07:29

Go to Fitbit.com Settings and set stride length correctly. 

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‎01-20-2020 08:01

In response to SunsetRunner

‎01-20-2020 08:01

Ok thanks, will give that a try.

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